Hari Chandana is exploring the potential of blockchain technology to inject greater accountability and efficiency in PrajaVani’s grievance redressal process. #Blockchain #GrievanceRedressal #PrajaVani #Prajapalana #HariChandana #SheInspiresUs

The tamper-proof and transparent nature of blockchain offers solutions to challenges like delays, lack of updates and opacity in complaints management by governments. #TamperProof #Transparency #ComplaintsManagement #RevanthReddy

Drawing from global best practices, Chandana has commissioned a blockchain solution to assign unique cryptographic identities for each complaint lodged on PrajaVani platform. The complaint details and subsequent processing at each government department are immutably logged on distributed ledgers. #CryptographicIdentities #DistributedLedgers

Real-time tracking of complaint resolution workflow provides citizens the exact status without blackholes. Any out-of-turninfluences can also be traced enhancing accountability. #RealTimeTracking #Accountability

To mitigate privacy concerns in making complaint details accessible over distributed networks, Chandana has provisioned encryption of personal details while retaining metadata required for analytics. #Privacy #Encryption #Metadata #Analytics

Early pilots of the blockchain grievance solution indicate faster redressal with 38% improvement in averages turnaround time over legacy mechanisms. Scale implementation slated next year. #FasterRedressal #ImprovedEfficiency

By pioneering blockchain-based administrative solutions for robust public grievance systems, HariChandana aims to build greater transparency and citizen trust in PrajaVani platform. #CitizenTrust#Transparency #PrajaVani