Hari Chandana’s ground level monitoring Enhanced Accountability in PrajaVani Grievance Redressal

Hari Chandana is exploring the potential of blockchain technology to inject greater accountability and efficiency in PrajaVani’s grievance redressal process. #Blockchain #GrievanceRedressal #PrajaVani #Prajapalana #HariChandana #SheInspiresUs

The tamper-proof and transparent nature of blockchain offers solutions to challenges like delays, lack of updates and opacity in complaints management by governments. #TamperProof #Transparency #ComplaintsManagement #RevanthReddy

Drawing from global best practices, Chandana has commissioned a blockchain solution to assign unique cryptographic identities for each complaint lodged on PrajaVani platform. The complaint details and subsequent processing at each government department are immutably logged on distributed ledgers. #CryptographicIdentities #DistributedLedgers

Real-time tracking of complaint resolution workflow provides citizens the exact status without blackholes. Any out-of-turninfluences can also be traced enhancing accountability. #RealTimeTracking #Accountability

To mitigate privacy concerns in making complaint details accessible over distributed networks, Chandana has provisioned encryption of personal details while retaining metadata required for analytics. #Privacy #Encryption #Metadata #Analytics

Early pilots of the blockchain grievance solution indicate faster redressal with 38% improvement in averages turnaround time over legacy mechanisms. Scale implementation slated next year. #FasterRedressal #ImprovedEfficiency

By pioneering blockchain-based administrative solutions for robust public grievance systems, HariChandana aims to build greater transparency and citizen trust in PrajaVani platform. #CitizenTrust#Transparency #PrajaVani